Enterprise Operations Platform

Channel Pilot

Manual customer workspace

Manual pilot mode. Real WeCom sync is not enabled.

Limited real-data pilot: first batch 5-10 customers total. Do not enter full phone numbers, addresses, orders, payments, chat records, WeCom IDs, openid, or unionid.

Customer Center

Customers

Customer	Phone	Lifecycle	Source	Channel	Owner	Detail
LOCAL_TEST_CUSTOMER	***_001	active_customer	miniapp	private-domain	-	Open

Manual Entry

Create new customer

This action always creates a fresh manual source identity. Profile edit for selected customers is deferred.

Allowed fields: customer name, source channel, owner, lifecycle, and short business-necessary follow-up note.

Selected Customer

LOCAL_TEST_CUSTOMER

IDmock-customer-1Lifecycleactive_customerSourceminiappChannelprivate-domain

Selected-customer profile edit is deferred until a safe profile update API is approved. Use lifecycle update or follow-up note here.